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Simply App Privacy Policy

Our Simply wound Care by Hartmann Application is a platform dedicated to wound care professionals (hereinafter called “users”).Within the scope of providing our services, we process personal data (hereinafter called "data”) from our users. This specific privacy policy informs our users about the data processing. Additional information about the processing of the user’s data can be found in our general HARTMANN privacy policy. We also refer to the HARTMANN privacy policy in individual cases. Insofar as there is no information on an individual data processing in this specific privacy policy and no individual reference to our general HARTMANN privacy policy, our general HARTMANN privacy policy shall govern.

1. Registration, log-in and usage

1.1 When users register on the Simply wound Care by Hartmann Application and create an account, they need to enter the following information:

Personal Details:

  • Country of location
  • Mobile phone number
  • First and last name
  • Email address

Professional information:

  • Function
  • Specialty
  • Facility
  • Medical registration number (optional)

Fields in the registration mask marked with optional are not mandatory.

1.2 We use the mobile phone number or email address within the registration process for multi-factor authentication to authenticate users before they can access the application.After registration within the log-In process, we identify the users by email address and mobile phone number. The processing of the data is based on Art. 6 (1) b General Data Protection Regulation (hereinafter called “GDPR”).

1.3 When users register on our application for the first time, we execute a match-and-merge process to evaluate if the given information by user already exist in our Customer Relationship Care System and if yes, to compare this information with the existing data. This process enables us to guarantee that user´s data is not doubled, correct and up to date. The legal basis for the processing is Art. 6 (1) f GDPR.

1.4 We merge the registration information into one user account. In addition, we use the user data to the extent necessary to provide our services, i.e. for registration and participation in events, webinars, e-learnings and for authorization Care and access control in general and (if relevant) for information or deletion requests. The processing of the data is governed by Art. 6 (1) b GDPR.

1.5 The following additional data is also processed to ensure the functionality of the Application itself:

  • IP address
  • Date/time of access
  • Status code
  • Operating System
  • Browser and language

The legal basis for the processing is Art. 6 (1) f GDPR.

2. Data provided voluntarily

Users may provide further data voluntarily during registration or later (hereinafter referred to as "data provided voluntarily"). The provision of such data is optional and mainly applies to the following data:

  • Medical registration number

The legal basis for the collection and processing of these data is Art. 6 (1) a GDPR. Until the user’s withdrawal we process these data. For the right to withdraw we refer to No. 3 Sec. 2 of this privacy policy.

3. Marketing and information consent

We use the data of our users (especially email- and phone numbers) for marketing or information purposes, as far as our users have consented accordingly. In order to perform this, we use the following channels: e-mail,telephone and push notifications.Our marketing and information activities relate to the content offered on the application, including events, webinars, e-learnings and scientific content. The legal basis for the processing of the user’s data is their consent acc. to Art. 6 (1) a GDPR.

The consent is freely given and can be withdrawn at any time with effect for the future. From receipt of the withdrawal, we will no longer process the data for the abovementioned purposes. However, the withdrawal of the consent does not affect the lawfulness of the processing that has taken place until withdrawal. The withdrawal can be sent to: information on user rights as well as on the deletion of data etc. are included in our general HARTMANN privacy policy under the headings "deletion, anonymization and storage" as well as "your rights".