Think and act
Our corporate strategy focuses on value-oriented behavior which can be summed up in three statements: we put customer needs at the center of our thinking and acting. We work in a goal and process oriented manner and assume responsibility for our actions. And we work in close cooperation with our partners and colleagues.
Customer focus, efficiency and team spirit
Concretely, this means for the employees of the HARTMANN GROUP:
I understand and meet the needs of my partners more effectively than others.
- I know and understand the needs and processes of my customers precisely and fully take them into account in my work.
- I offer my customers a solution that is most beneficial to them.
- base the success of my activities on a profitable and sustainable customer relationship on both sides.
I assume responsibility for the results.
- I do everything to achieve the goal agreed upon.
- I make professional and coordinated decisions and stick to them.
- I effectively implement decisions and make sure that they work.
- I seek constant improvement and actively solve problems.
We want to be successful together.
- I treat all colleagues and partners with respect and dignity.
- I work closely with others to produce optimal solutions.
- I always give open and constructive feedback and I am open to criticism.
